Refund Policy
Refund Policy
Thank you for shopping at CraftyBlueprints. We want you to have a smooth and enjoyable experience with every purchase. Please read our refund guidelines below.
🧶 Digital Products (Crochet & DIY Patterns)
All crochet patterns and digital downloads are final sale.
Because digital files cannot be returned once delivered, we do not offer refunds on:
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PDF patterns
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Digital guides
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Instant downloads
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DIY blueprints
If you experience any issue with your files (missing download, corrupted file, wrong item, etc.), please contact us directly at help@craftyblueprints.com and we will resolve it immediately by resending or fixing your download.
Your satisfaction matters — we’re always here to help.
📦 Physical Products (if applicable)
If your order includes physical items such as yarn, kits, hooks, or handmade pieces, the following applies:
Returns
We accept returns within 30 days of delivery if the item is:
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Unused
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Unopened
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In its original packaging
Shipping costs for returning the item are the responsibility of the customer.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
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Used items
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Opened crochet kits
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Clearance items
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Custom-made products
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect product, please email us within 7 days of delivery at help@craftyblueprints.com, including:
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Your order number
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A photo of the issue
We will send a replacement or offer a suitable solution.
⏳ Refund Processing Time
Once your return is received and inspected, your refund will be issued to the original payment method.
Please allow 3–7 business days for the refund to appear on your statement (depending on your bank).
📩 Need Help?
We’re here for you!
If you have any questions about refunds, exchanges, or order issues, contact us at:
help@craftyblueprints.com
+1 251-575-7338